21st CENTURY: TOWARDS A NEW CONCEPT OF ORGANIZATIONS
Original article published in catalan on 08/14/2024 Most organizations in the 21st century rely on the knowledge of the people who make them up, so one of the main challenges will be knowledge management. However, knowledge management should not be approached merely from a "classic" perspective—where one or a few people define training and development plans for employees—but from a more comprehensive and holistic view of organizations. People close to me have likely heard me refer to a quote by Steve Jobs: “It doesn’t make sense to hire smart people and then tell them what to do.” Therefore, one of the challenges organizations face is how to design and implement organizational models that encourage the contribution of knowledge from employees. These models must also be flexible enough to facilitate the emergence or construction of the most relevant knowledge at any given moment. A more comprehensive and holistic view of organizations involves seeing them as complex sy...